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Education

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Page 4 of 12

Clear Expectations!

September 5, 2014

THE MOST IMPORTANT REQUIREMENT TO A HIGH PERFORMANCE STAFF… I read this many years ago and have looked to apply it to my job. What I have realized is clear expectations change as a business changes. In a growing business jobs overlap, new people come on board, people are promoted and usually no one has […]

Multitasking

June 5, 2014

Multitasking can lower a man’s IQ by 15 points and a woman by 5 points contributing to poor decision making according to David Rock author of Your Brain at Work. [I highly recommend reading to assist in our ‘always on’ society..] The prefrontal cortex [forehead region] is the biological region where you hold conscious thought. […]

The Body Speaks Louder than Words

September 5, 2013

During a conversation, apparently, our words amount to only 7% of how the other person perceives what we are saying, our tone of voice [38%] and body language [55%] make up the rest. I guess it is the old story you will trust the mechanic with the most grease under his nails… Many books are […]

Customers Shop your Store for Solutions not Products

January 5, 2013

This is frequently repeated statement in our business yet I still find many health food stores only displaying products without too many solutions. People shopping in a health food store come in to either prevent or deal with a health issue. They also have family and friends who may benefit from the solutions you sell. […]

Science Proves Power of Positive Emotions in Business

September 5, 2011

In “The Bond’ by Lynne McTaggart she references a study [pg 92,93] that concluded both emotions, negative and positive are highly contagious, but positive emotions stimulate a group to be cooperative and make more positive decisions while negative emotions resulted in the opposite. It was suggested a business could make more money within a culture […]