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Customer Service

Training Videos

EP01 – Why Do People Shop Here?

EP02 – Emotionally Connected Staff

EP03 – Emotional Tone of Your Store

EP04 – The Golden Hour

EP05 – Science of Emotional Connection

EP06 – Who Is Your Customer?

EP07 – The Woman Shopper

EP08 – The Check-out Experience

EP09 – Three Levels of Customer Service

EP10 – Add-on Sales

EP11 – Education Sells!

EP12 – Become an Expert

EP13 – The Best Medicine

EP14 – Free Range Retailing Conclusion